Frequently Asked Questions
- Shipping & Delivery Time Frame?
- All orders ship out within ONE (1) Business Day! Delivery time frame is dependent on shipping method selected. All shipping time frames shown are starting from the date of order.
- Shipping Cost?
- You can view the total order shipping by using the shipping calculator (available when viewing the cart) or simply by clicking 'Checkout' prior to submitting any of your personal information or payment details.
- Payment Options?
- We accept payment via Credit Card (MasterCard, Visa, Discover Card, American Express), PayPal, and Mailed Check or Money Order.
- I am with an organization, are there taxes and do you accept Purchase Orders?
- There are no taxes applied, therefore no need for a tax exempt number when placing an order with us. We do not accept orders without upfront payment. Many buyers use a personal credit card and are then reimbursed by the organization as an option. Further questions, please Contact Us
- Popcorn Machine Comparison?
- The popcorn machine comparison guide can be viewed here: Comparison Guide
- What does ‘ounces’ mean in relation to machine/kettle size?
- The ounces relates to the kettle capacity, the larger the ounces, the larger the capacity. The larger the capacity, the larger the output per batch.
- Can I use smaller (ounces) pre-measured popcorn packets with a larger machine?
- Yes, the kettle size simply relates to its capacity, you can always put less in per batch without problem. (Example; the 8oz kettles can use 8oz or smaller packets per batch)
- PHow long does it take to make a single batch of popcorn?
- Quickly, in approximately 3 to 5 minutes depending on if the kettle is already warm or not.
- What is the output per batch?
- Click 'Comparison Guide' in the menu above.
- Where can this machine be used?
- These machines are perfect for use in homes, businesses, clubs, schools, churches, you name it.
- Can I use the top main machine independently from the cart stand?
- Yes, the top main machine unit can be used independently from the cart/stand such as on a stable counter/table top.
- Other Questions?
- Please contact us here: Contact Us
